About The Centre
Privacy Policy
The Centre for Skills Development & Training
respects and is committed to protecting your privacy.
Background
This web site is owned and operated by Fast Track: Community
Centre for Skills Development and Training, which operates
as The Centre for Skills Development & Training, hereafter
referred to as The Centre and which is a wholly owned,
not-for-profit affiliate of the Halton District School
Board.
Policy limitations
This policy is limited to information collected by The Centre
from marketing activities and through this web site. This
web site contains links to other web sites that are not controlled
by or related to The Centre. The Centre is not responsible
for these sites, their content, their omissions or the policies
and practices engaged in by their owners and/or operators.
We recommend that you read the privacy policies of these
sites before making a decision to disclose your personal
information to the site operators. Our hyperlinks are not
to be construed as an endorsement of any other web site.
Consent
The choice is always yours whether or not to provide personal
information to The Centre. Any personal information you provide
will be treated with care and subject to this policy, will
not be used or disclosed in ways to which you have not consented.
You may opt-out of certain uses and disclosures of your personal
information, as explained below. By submitting your personal
information to us, you signify your consent to The Centre,
its instructors, affiliates and business partners' collection,
use and disclosure of this information in accordance with
this policy. By using our web site, you also consent to the
collection and use of anonymous information as discussed
below.
Personal information collected by The Centre
The Centre collects information in several ways. When you
register for a course, we may ask for contact information
such as your name, address, telephone number and e-mail
address, and for credit and billing information. We may
also ask you to complete certain forms or surveys that
gather information about you, your business and your opinions
or comments. Correspondence sent to us by you or by third
parties about your activities, including letters or emails,
may be collected into a file specific to you.
Non-identifiable information
Non-identifiable information is sometimes collected from
visits to our web site. In general, anyone can visit our
web site without telling us who he/she is or revealing any
information about business or personal needs. Unless you
complete an online form, our web servers collect anonymous,
non-identifiable information about you such as the Internet
Protocol (IP) address of your computer, the IP address
of your Internet service provider, the date and time you
access our web site, the Internet address of the web site
from which you may have linked to our web site, the operating
system you are using, the sections or areas of our web site
that you visit, the web site pages read and images viewed,
and the content you download from our web site, but not
the e-mail addresses of visitors. Our web site logs IP addresses
and browser information for purposes of system administration,
identifying technical difficulties, evaluating traffic
patterns and usage of our web site, and otherwise providing
content relevant to visitors to our web site. It may be
aggregated to measure certain information, including, without
limitation, the number of visits, average time spent on
our web site, and related user practices. In general, we
will use this information to measure the use of and to
improve our web site and the benefits that you can get from
using our web site. This non-identifiable information may
also be disclosed to others and permanently archived for
future use.
Cookies and other technology
A technology called "cookies" may be used to provide
you with tailored information and to help personalize and
enhance your experience with our web site. A cookie is a tiny
element of data that a web site can send to your browser,
which may be stored on your hard drive (not on our web site),
and is used to recognize you as a previous user of our web site,
to offer personalized web page content and information for
your use, to track your activity at our web site so that we
may better respond to your needs. Some cookies are "session
cookies," meaning that they are deleted shortly after
the end of a session. You are always free to decline our
cookies if your browser permits, although in that case, you
may not be able to use certain features on our web site or
engage in transactions through our web site.
Use of personal information
Your personal information is intended to be used only by
employees of The Centre and the others specified below
to provide programs, products and services, to respond
to requests, to verify contact information, to provide
account information, course pricing and other sales related
information, to improve our offerings and to generally
support your use of our services and our website. Personal
information we collect may be used to enhance the benefits
that you receive from The Centre in the following ways:
- Provide our services to you
- Confirm credit-worthiness
- Bill your credit card
- Confirm your registration and orders
- Respond to your client-service enquiries or requests
- Monitor, service and collect your account
- Communicate special offers to you, if you chose to
receive such notices
- Enhance our web site operation and efficiency
- Inform you by email, fax or mail of The
Centre’s
courses, upcoming events or other items you may find
interesting
Opting-out
At any time you may ask us to stop sending you email or
mail by contacting us by email at info@thecentre.on.ca or by mail at The Centre for Skills Development & Training,
860 Harrington Court, Burlington, ON, L7N 3N4. From time
to time, however, we may send to you email or mail containing
important information regarding our services or our web site,
which we are required to deliver. You may not opt out of
receiving these communications.
In general, we use information in the file we maintain about
you and your business to evaluate current and past activities,
to resolve disputes and to troubleshoot problems. After a
reasonable period of time consistent with our records retention
and destruction policies, we will destroy or make anonymous
any of your personal information that is no longer needed
to fulfill the purpose for which it was collected.
Use, disclosure, and transfer of personal data
Personal information about our clients is an important part
of The Centre's business, and we are not in the business
of selling that personal information to others. We share
client information only with the parties described below:
- Disclosure to agents and suppliers. We may use third
party agents, suppliers and service providers to
facilitate the provision of our programs, products and
services.
For example, we may outsource the operations of one
or more aspects
of our web site to a supplier or service provider
who performs services according to our requirements. In
some
instances,
the service provider may collect information directly
from you (such as the situation where we ask a service
provider
to conduct a survey or contest for us). In order
to provide certain services, we must disclose some of your
personal
information to certain service providers, such
as our agents, your credit card issuer or to a processing
or authorization
company to charge you for the services. Since we
want to
service your business needs, we encourage our associates
in business to follow privacy practices no less
protective of all users than the practices we describe
in this policy.
- Disclosure to affiliates. We may provide your personal
information to affiliates of The Centre. They may use your
personal information to provide you with email or other
information about their products and services and other matters.
In the event we share your personal information with any
affiliates and subsidiaries, they will have agreed with us
to protect the privacy of your personal information in a
manner that is consistent with this policy. If at any time
you do not wish us to make any further disclosure of your
personal information to any affiliates and subsidiaries,
please notify us at info@thecentre.on.ca.
- Disclosure to
business partners. We may provide your personal information
to certain companies with which we have
developed a business relationship and which we believe
can be of service to you. Before personal information is
disclosed,
the recipient organization will agree with us to protect
the privacy of your personal information in a manner that
is consistent with this policy. Recipient organizations
may use your personal information to provide you with email
or other information about their products and services
and
other matters. If at any time you do not wish us to make
any further disclosure of your personal information to
such organizations, please notify us at info@thecentre.on.ca.
- Disclosure in business transfers.
We may sell or transfer some or all of The Centre organization
or merge with another
entity. As part of that transaction, we may disclose your
personal information to the other entity, but will require
the entity to agree to protect the privacy of your personal
information in a manner that is consistent with this policy.
- Law enforcement and legal disclosure. We may disclose
your personal information (a) to a government institution
that has asserted its lawful authority to obtain the information,
(b) where we have reasonable grounds to believe the information
could be useful in the investigation of unlawful activity
(c) where we have reasonable grounds to believe that disclosing
such information is necessary to identify, contact, or bring
legal action against someone who may be violating a contract
with us or violating the terms of use of our website or may
be causing injury to or interference with (either intentionally
or unintentionally) our rights or property, other Centre
clients, or anyone else that could be harmed by such activities,
(d) to comply with legislation, or (e) to comply with a subpoena
or warrant or an order made by a court, person or body with
jurisdiction to compel the production of information, or
to comply with court rules regarding the production of records
and information. We may disclose your personal information
to our legal counsel, auditors, and consultants to permit
them to perform professional services for us.
Data integrity and security
When you provide personal data to us through our web site
in the course of paying for services, such data is stored
on secured servers that are protected by this Policy. To
help protect the confidentiality of your personal information,
we employ security safeguards appropriate to the sensitivity
of the information. Your credit card information will be
protected through our use of a technology called Secure
Sockets Layer (SSL) that automatically encrypts sensitive
information before being sent over the Internet. We do
not store credit card information or ordering details on
our Internet server. In combination with SSL, this practice
increases levels of security. No data transmission over
the Internet is 100% secure. We will strive to protect
your personal information, but The Centre cannot warrant
the security of any information you transmit to us and
you do so at your own risk. Please keep in mind that whenever
you voluntarily disclose personal information on-line that
information can be collected and used by others.
Changes to the Privacy Policy
The Centre reserves the right to change this Policy from
time to time and in its sole discretion. Any amendments
we make to this Policy will apply to your personal information
from the time we post the amendment on our web site. For
your convenience, the date of the last update to this policy
is listed below. It is your responsibility to regularly
check our web site for amendments to this Policy. You agree
to be bound by amendments when posted on our web site.
Location of information
We will store your personal information in Burlington, Ontario.
Contact
If you have any questions about this privacy statement or
about how The Centre manages personal data, please contact
us through info@thecentre.on.ca or by mail at:
The Centre
for Skills Development & Training
860 Harrington Court
Burlington, ON L7N 3N4
Last updated: November 10, 2004
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